Shipping policy

Legacy & Co.

Shipping Policy

Thank you for shopping with Legacy & Co. We are committed to delivering your order as quickly and safely as possible. Please review the following shipping information before placing your order.

Order Processing

Orders are typically processed within 2–5 business days after payment has been successfully received. Orders placed on weekends or statutory holidays will be processed on the next business day.

Shipping Times

Estimated delivery times vary depending on your location.

Canada: Approximately 7–28 business days

United States: Approximately 7–28 business days

International: Approximately 10–30 business days

Delivery estimates are provided for guidance only and are not guaranteed.

Shipping Costs

We proudly offer Free Standard Shipping on all orders unless otherwise stated during checkout.

Order Tracking

Tracking information will be provided whenever available. Please allow several business days after shipment for tracking information to become active.

Delays

Occasionally, shipping delays may occur due to customs processing, weather, carrier disruptions, holidays, or other circumstances beyond our control. We appreciate your patience should these situations arise.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. Legacy & Co. is not responsible for orders delayed, lost, or returned due to incorrect shipping information provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with you and the shipping carrier to help resolve the issue promptly.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Questions

If you have any questions regarding shipping or your order, please contact us at:

hello@legacyandco.ca